Wheldrakes

Privacy policy

Last updated: 25 August 2026

Who we are

Wheldrakes is an independent café at 5C Goodramgate, York, YO1 7LJ. For privacy questions, call 07940 210670 or email kerrysutton11@aol.com.

Information we collect

When you order a voucher, we may collect your name, email address, recipient details, personal message, order value and information needed to deal with your order. Dojo processes card details securely; Wheldrakes does not receive or store your full card number.

How we use information

We use information to take payment, create and deliver vouchers, provide customer service, prevent misuse, keep necessary business records and meet legal obligations. We do not sell personal information.

Who receives information

We share information only where necessary with service providers that help us operate the website, process payments or deliver an order, and with authorities where the law requires it.

How long we keep it

We keep order and transaction records only for as long as needed for customer service, accounting, fraud prevention and legal requirements, then securely delete or anonymise them.

Your rights

Depending on the circumstances, you may ask for access to, correction or deletion of your information, or object to or restrict its use. Contact us using the details above. You may also raise a concern with the UK Information Commissioner’s Office.

Security and updates

We take reasonable steps to protect personal information. We may update this notice when our services or legal obligations change; the latest date will appear above.